Privacy Policy

Effective Date: 24/09/2025

This policy explains how personal information is collected, used, and protected. By using the services, you acknowledge understanding and consent to the practices described.

Personal Information Collected

  • Contact details (name, address, phone, email)
  • Financial information (credit/debit card, payment confirmations)
  • Account information (username, password, preferences)
  • Transaction history (items viewed, purchased, returned, or exchanged)
  • Communication records with support
  • Device and usage information (IP address, browser, interaction)

Sources of Personal Information

  • Directly from you (account creation, orders, inquiries)
  • Automatically via the website and cookies
  • From service providers acting on our behalf
  • From business partners or third parties

How Information is Used

  • To provide, tailor, and improve services
  • For marketing and promotional communications
  • For security and fraud prevention
  • To respond to customer inquiries and provide support
  • To comply with legal obligations

Disclosure of Information

  • With service providers (payment processors, IT, fulfillment, analytics)
  • With marketing partners for promotional purposes
  • With affiliates or corporate group members
  • During mergers, acquisitions, or legal processes
  • With your consent or as required to ship products or provide services

International Transfers

  • Data may be transferred, stored, or processed outside your country, complying with applicable legal frameworks.

Security & Retention

  • While security measures are in place, perfect security cannot be guaranteed.
  • Retention depends on the purpose of collection, legal obligations, and operational needs.

Your Rights & Choices

  • Access, correct, or delete personal information
  • Request data portability
  • Manage communication preferences and opt out of marketing

Children's Privacy

  • Services are not intended for children under the age of majority in your jurisdiction.
  • If a child provides information, contact us to request deletion.

Contact

For questions, concerns, or to exercise privacy rights, contact: info@aldhahabi.com

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